ASE5 - Lead Automation QA Engineer

Employment Type

: Full-Time

Industry

: Engineering



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Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.

The Community Banking Technology Quality Assurance organization is responsible for identifying, documenting, and assessing risks to availability. This Sr. Apps Systems Engineer role will be responsible for overseeing and participating in automation design guidance and consultation, utilizing a thorough understanding of applicable technology, tools and existing designs. The role will oversee a team of automation engineers supporting coding scripts in Java to automate manual test cases as well as executing those scripts in an effort to test the functionality of Wells Fargo Enterprise Contact Technology applications.

In this Lead QA engineer role, the candidate will utilize Selenium/Java, Empirix, VB.NET, TestNG, Jenkins, and LISA ITKO (CA DevTest) to automate and virtualize manual test cases that reside in HP Quality Center ALM. These tasks will be conducted throughout the software development lifecycle, including during the SIT development phase for any given project to support the Shift Left concept. Candidate will develop and provide recommendations to the existing framework for these highly visible mission critical applications. Candidate will serve as a primary escalation point for testing support/troubleshooting for less experienced staff and the overall platform. Candidate will support general activities such as but not limited to: provide oversight and participate in overall project/systems testing, code automated test cases and maintenance of existing test cases, conduct code reviews, peer reviews, setup and maintain test data, metrics reporting to overall platform leads and managers to ensure platform release changes are deployed into production with high quality and defect free. Candidate will work closely with application development leads/managers, QA leads/managers from other areas, and business groups to ensure successful collaboration.

Required Qualifications

  • 7+ years of application development and implementation experience
  • 5+ years of testing or quality assurance experience
  • 4+ years of automation or regression testing experience
  • 2 + years of experience designing and implementing solutions for test automation using Selenium and Java
  • 3+ years of HP ALM experience
  • 2+ years of leadership experience
  • Desired Qualifications

  • Good verbal, written, and interpersonal communication skills
  • Strong, clear and concise written and oral communication skills
  • A BS/BA degree or higher in science or technology
  • Knowledge and understanding of technology testing: automation and data automation 
  • Knowledge and understanding of automated regression and maintaining scripts in regression
  • Knowledge and understanding of Selenium software testing framework
  • 2 + years of experience with server administration and job creation using Jenkins Continuous Integration server
  • 2+ years of HP ALM experience
  • 2+ years of SQL experience
  • 2+ years of ETL (Extract, Transform, Load) Programming experience
  • 1+ year of RESTful or SOAP web services
  • 1+ year of virtual directory services experience
  • 2+ years of UNIX experience
  • 1+ year of Mainframe experience
  • 3+ years of experience with Waterfall and Agile project methodologies
  • Knowledge and understanding of internet technologies
  • Knowledge and understanding of full suite of Contact Center technologies in a converged network environment with an emphasis on Genesys or other CTI and Call Routing platforms preferably in a large financial services environment
  • NICE Call Recording experience
  • Knowledge and understanding of telephony: IVR application testing and quality assurance
  • Strong knowledge and understanding of the Community Banking Retail Store Model and/or WFVC/Contact Center Model
  • Knowledge and understanding of Softphone
  • Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Telecommunications experience
  • Knowledge and understanding of DevOps principles
  • Experience in Artificial Intelligence, Natural Language Processing, Machine Learning, Distributed Computing, Chatbot, and Virtual Assistant
  • Job Expectations

  • Ability to work weekends and holidays as needed or scheduled
  • Salary Information

    The salary range displayed below is based on a Full-time 40 hour a week schedule.

    AZ-Chandler: Min: $90,300 Mid: $129,000
    NC-Charlotte: Min: $90,300 Mid: $129,000

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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