Application Systems Engineer - Change and Incident Management Support Engineer for Strategic Services & Advanced Technology

Employment Type

: Full-Time


: Engineering

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Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.

This position will provide Change and Incident Coordinator & Management support for CCIBT Platform Management organization, including root cause analysis and preventative actions reviews. The work includes hands on operations work and liaison with our existing partners who support over 200 applications. There will also be the need to perform detailed drill down analyses of problems and help come up with resolutions. Ability to pull data from various data bases to assist in such analyses will be necessary. Will assist in providing Release management and BCP support for our partners.

Required Qualifications
  • A BS/BA degree or higher
  • 5 + years of experience developing or supporting IT Service Management solutions (e.g. Incident Management, Change Management, Asset Management and Configuration Management)
  • 10+ years of application development and implementation experience

  • Desired Qualifications
  • 1+ year of account or project management experience
  • 1+ year of testing or quality assurance experience
  • MS SQL server experience
  • PAC2000 experience
  • SDLC (System Development Life Cycle) experience
  • Tableau experience
  • Excellent verbal, written, and interpersonal communication skills

  • Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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